Pineapple Careers is proud to be supporting a fantastic organisation based near Horsham, who are looking to recruit a Hire Desk Administrator on a full-time, permanent basis. Are you organised and detail-oriented? Do you enjoy working as part of a collaborative team in a fast-paced environment?
If you're looking to grow your experience, enjoy problem-solving and love keeping things running smoothly behind the scenes, this could be the perfect role for you!
Key Responsibilities:
- Act as a first point of contact for customer enquiries, providing accurate product information, availability and pricing
- Process hire orders from initial enquiry through to completion
- Coordinate machine deliveries and collections to meet agreed customer deadlines
- Maintain up-to-date records of hires, off-hires, extensions and cancellations
- Liaise with internal departments to ensure the machines are ready for hire
- Ensure all hire documentation complies with company policies
- Monitor machine levels and availability to support smooth operational planning
- Handle customer queries and complaints and escalate where necessary
- Provide support to the Hire Desk Manager
- Prioritise and manage multiple tasks while maintaining excellent customer service
- Take a proactive, problem-solving approach to daily responsibilities
- Contribute positively to the team environment and wider business goals
Key Skills:
- Proven experience in a similar role, ideally within the hire or service industry
- Strong organisational and time management skills
- Excellent communication and interpersonal skills
- Comfortable using Microsoft Office and hire/service management systems
- Ability to remain calm and professional under pressure
- High attention to detail with a strong sense of ownership
- A collaborative team player with a desire to learn and grow
Salary & Benefits:
- £30,000 depending on experience
- Full-time, permanent position
- Monday to Friday 8 am – 5 pm
- Friendly and supportive team culture
- Career development opportunities
- Free on-site parking
- Based near Horsham
Salary & Benefits:
- £30,000 depending on experience
- Full-time, permanent position
- Monday to Friday 8 am – 5 pm
- Friendly and supportive team culture
- Career development opportunities
- Free on-site parking
- Based near Horsham
Please note: Due to the location, access to your own transport is essential.
If this feels like the perfect fit for you, we’d love to hear from you. Apply today or speak to Pineapple Careers to learn more.
Pineapple Careers is acting as an Employment Agency in relation to this role.
Hire Desk, Administrator, Hire Coordinator, Hire Desk Controller, Fleet Administration, Equipment Hire, Invoicing, Purchase Orders, Maintenance, Scheduling, Admin, Operations, Horsham, Customer Service
